Frequently Asked Questions
Are appointments required?
Absolutely! Appointments are required for any service. We value the time you spend here, as we do all of our clients. We kindly ask that you respect your own appointment time.
Should I book in advance?
We advise booking at least 1 week in advance to ensure your preferred time and service will be available.
What information whould I disclose while booking my appointment?
While booking your appointment, kindly inform us of any allergies, medical conditions, and injuries so that we may accommodate your needs.
How soon should I arrive before my scheduled appointment?
We advise that you arrive at least 15 minutes prior to your scheduled appointment time.Late arrivals may mean reduced treatment time we have to finish on time regardless of time you came. We ask that you do not bring jewelryor other items that may be easily forgotten, since we are not responsible for any lost items.
What happens if I am unable to keep my scheduled appointment?
Please allow 24 hours for cancellations and rescheduling requests. Failure to timely cancel or show up will result in a full charge for the scheduled service. We do not provide refunds for cancelled or missed appointments.
When booking online, please keep in mind that we do not offer refunds if cancelled more than 24 hours before your scheduled appointment. However, you will have one year from the date purchased to reschedule for the treatment you purchased.
Do You offer memberships?
Of course! We believe that consistent spa visits will result in even better outcomes.
Our monthly spa membershipsarewonderful ways to experience more spa therapies for less. To learn more about our spa memberships, simply click here!
Is there an age requirement at the SPA?
Opulence Glamour Skin Clinic is an adult environment therefore, children under the age of 18 are not permitted. Young adults may schedule spa services, with a guardian present during the treatment.
Are gratuites included in the service price?
Gratuities are not included in individual service pricing. We recommend a 20% gratuity which will be at your discretion.
How can i take the Opulence Glamour home with me?
We offer a selection of the highest quality products, so you could continue your well-being at home. Many of the products we use in our treatments are available for a purchase. We also offer Gift Baskets of Glowing Skin which consist of a skincare collection for all skin types.